Providing safe, supported housing for bright futures.

Passage Housing Services (PHS) is a registered provider of social housing. We manage high-quality, safe, and affordable accommodation services for people who are moving on from homelessness.

As part of The Passage – we provide secure, well-maintained homes and empower residents with dignity and care. Our aim is to support individuals in sustaining tenancies and rebuilding their lives.

Learn more about us

We are here to support you

Maintenance and repairs

Compliance

Our Board

Your voice matters.

We’re committed to listening and learning. If something isn’t working for you, let us know – your feedback helps us improve and won’t impact your support or tenancy.

Get in touch

94.3% tenant satisfaction rate*

A big thank you to everyone who participated in our Tenant Satisfaction Survey. Your input into the survey is very vital and we are grateful that so many of you took the time to respond.

“I feel very safe here. Staff take time to listen to my problems”

“I am so happy here”

“I appreciate the respect and resourcefulness of staff”

Read the full survey report

*an average satisfaction rate of 94.3% across all areas.

Officially opened by The Passage’s Royal Patron, Prince of Wales in February 2023

On Thursday 23rd February, HRH The Prince of Wales visited The Passage to officially open Passage House and Bentley House.

“As Patron of The Passage, I am delighted to be with you all here today to formally launch the refurbished Passage House and the newly created Bentley House. Both these projects give a vital route out of homelessness, ensuring those accessing these services have a place they can truly call home.“